Shipping & Returns Policy

Shipping

We aim to deliver your order safely and efficiently.

• Nationwide Delivery: 7–12 business days

• International Delivery: 2–3 weeks

Delivery times may vary depending on the destination, courier delays, customs, or other unforeseen circumstances.

Returns

We offer a 30-day return policy, meaning you have 30 days from the date of receiving your order to request a return.

To be eligible, items must be:

• Unworn and unused

• In their original condition

• With all original tags attached

• In their original packaging

• Accompanied by proof of purchase

To initiate a return, please contact us at noorafridi0299@gmail.com. Returns must be requested and approved before sending the item back.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can review the issue and assist you accordingly.

Non-Returnable Items

Certain items are not eligible for return, including:

• Sale or discounted items

• Gift cards

• Personalized or custom-made products

• Beauty and personal-care products

• Perishable goods

• Hazardous or restricted materials

If you are unsure whether your item qualifies, please contact us before initiating a return.

Exchanges

For exchanges, the quickest option is to return the original item following our return process and place a new order for the desired item once your return has been accepted.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to reflect the refund.

For any questions regarding shipping, returns, exchanges, or refunds, please contact us at noorafridi0299@gmail.com.